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Recent  Service Status

New Tips for recording ShareStream Videos

To help students and staff with the process of recording videos, we've created a quick Tips for recording ShareStream Videos support page.  

New Panopto Video Tools 

During its pilot period, the Panopto video service is available for use by staff and students. We've created a Panopto Video Tools page to show staff the basics of using Panopto within Blackboard Learn.


{html}<div class="content_box"><h6>Blackboard Learn Knowledge Base </h6>
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This is the home of the Blackboard Learn Support wiki space. It is a support area detailing common Blackboard issues and solutions, as well as guides to help staff and students get the most from Blackboard. All current topics are listed in the panel on the left hand side of the screen. The main wiki sections are also linked to at the top of the screen.

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<h6>Top Tips</h6>
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1. Students please read the start of term checklist. Staff should read the Start of Term Staff Checklist.

2. Check that your browser is compatible with Blackboard Learn 9.1, Select Browser Checker

3. Blackboard Learn is available via the portal (http://portal.ulster.ac.uk) or directly via the web address https://learning.ulster.ac.uk.

4. Staff should use the Module Access Request system to request access to a module, migrate content between modules or request a Support Area.

5. If your module contains ShareStream videos you will need to migrate these. Full instructions are available on our Migrating Share Media Assets page.

6. It is important that new and returning students sucessfully complete their Online Enrolment, only registered students (status RE) will gain access to University Ulster systems (Blackboard Learn, Portal, e-mail).

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