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<div class="announcement_box"><h6>Blackboard Support Announcement</h6>
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Recent Service Status

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titleBlackboard Learn - Running Normally

Some users accessing Blackboard from within Ulster's managed desktop environment may be experiencing a 'Module Information - temporarily unavailable - please reload page' error on their welcome page. Further information is available at Module information is temporarily unavailable

Updated    
The Tips for taking test page has been updated with information on Jumping cursor in essay type questions.

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titleShareStream - Undergoing maintenance

An introduction to ShareStream and instructions for using the ShareStream Pick-n-Play and Mash-up tool are available on our ShareStream Video Tools page.

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{html}<div class="content_box"><h6>Blackboard Learn Knowledge Base </h6>
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This is the home of the Blackboard Learn Support wiki space. It is a support area detailing common Blackboard issues and solutions, as well as guides to help staff and students get the most from Blackboard. All current topics are listed in the panel on the left hand side of the screen. The main wiki sections are also linked to at the top of the screen.

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<h6>Recently updated content</h6>
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<h6>Popular keywords </h6>
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<h6>Top Tips</h6>
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1. Students please read the start of term checklist. Staff should read the Start of Term Staff Checklist.

2. Check that your browser is compatible with Blackboard Learn 9.1, Select Browser Checker

3. Blackboard Learn is available via the portal (http://portal.ulster.ac.uk) or directly via the web address https://learning.ulster.ac.uk.

4. Staff should use the Module Access Request system to request access to a module, migrate content between modules or request a Support Area.

5. If your module contains ShareStream videos you will need to migrate these. Full instructions are available on our Migrating Share Media Assets page.

6. It is important that new and returning students sucessfully complete their Online Enrolment, only registered students (status RE) will gain access to University Ulster systems (Blackboard Learn, Portal, e-mail).

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<h6>Today's Hot Hits</h6>
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