The Office for Digital Learning administers the Blackboard Helpdesk which supports, inter alia, the VLE (Blackboard). The Blackboard Helpdesk can add External Examiners to online modules on the request of a Module Coordinator (to verify the module) with copy to the Head of School (in verification of the External Examiner access).
In order to add an External Examiner to a module, the external individual must be allocated an Associate ID (A code) for a defined period. Blackboard then authenticates this A code against Active Directory and will enforce the IT User Account Management Code of Practice:
In accordance with this code, these accounts will become inactive after the defined period.
The Module Coordinator can request an Associate ID, prior to anticipated need, by following the procedure outlined at: https://www.ulster.ac.uk/isd/getting-help/frequently-asked-questions-faq/rad-system
Associate accounts are requested and authorised through the RAD process and then provisioned. Details are sent directly to the associate in a sealed envelope. The Blackboard Helpdesk does not have visibility of the account password.
Due to a certificate issue which requires some configuration changes on the server, ISD have advised in order to access the RAD system, users will need to use either Internet Explorer 11 or Safari browser
Once an Associate ID has been activated, the Associate can make an Online Module Access Request at: http://addl.ulster.ac.uk/modulemanager