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Introduction

Some users are reporting the error 'Module Information is temporarily unavailable' when accessing the Blackboard welcome page or course list.

On this page

Solution

Ulster's version of Blackboard is compatible with Internet Explorer 11 or greater.

  • If you are using an earlier version of Internet Explorer please update to Internet Explorer 11 or greater
  • If you have access to Google Chrome or Firefox, please access Blackboard with the alternative web browser
  • If you are accessing Blackboard from a managed environment, for instance a workplace, please report the issue to your local help desk and include a link to this page. 
June 19th 2017 - Ulster staff and students

If you are accessing Blackboard from within Ulster University's managed environment, Information Services are currently investigating this issue and an institution wide fix will be made available imminently. As an interim solution we recommend you use Google Chrome to access Blackboard. Chrome is installed on all managed desktops and is accessible from the Windows icon in the lower left of your screen by searching for 'Chrome' in the search box.