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Introduction

Some users are reporting the error 'Module Information is temporarily unavailable' when accessing the Blackboard welcome page or course list.

On this page

Solution

Ulster's version of Blackboard is compatible with Internet Explorer 11 or greater.

  • If you are using an earlier version of Internet Explorer please update to Internet Explorer 11 or greater
  • If you have access to Google Chrome or Firefox, please access Blackboard with the alternative web browser
  • If you are accessing Blackboard from a managed environment, for instance a workplace, please report the issue to your local help desk and include a link to this page. 
Update July 2017 - Ulster staff and students

If you are accessing Blackboard from within Ulster University's managed environment, an institution wide fix was 'pushed' to all university computers to resolve this issue.