Blackboard Support Announcements
Recent Service Status
New Tips for recording ShareStream Videos
To help students and staff with the process of recording videos, we've created a quick Tips for recording ShareStream Videos support page.
New Reducing document size for online submission
We are dealing with a quite a few students who are trying to submit assignments that exceed Turnitin upload limits (40MB). Some advice that might help students can be found on our Reducing document size for online submission support page.
Blackboard Learn Knowledge Base
This is the home of the Blackboard Learn Support wiki space. It is a support area detailing common Blackboard issues and solutions, as well as guides to help staff and students get the most from Blackboard. All current topics are listed in the panel on the left hand side of the screen. The main wiki sections are also linked to at the top of the screen.
Recently updated content
2. Check that your browser is compatible with Blackboard Learn 9.1, Select Browser Checker
4. Staff should use the Module Access Request system to request access to a module, migrate content between modules or request a Support Area.
5. If your module contains ShareStream videos you will need to migrate these. Full instructions are available on our Migrating Share Media Assets page.
6. It is important that new and returning students sucessfully complete their Online Enrolment, only registered students (status RE) will gain access to University Ulster systems (Blackboard Learn, Portal, e-mail).
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