Blackboard Support Announcement
Recent Service Status
Blackboard Learn Managed Hosted
The migration of Ulster's Blackboard Learn system to managed hosting is complete.
The corresponding switch-over of the Module Access Request system is underway -- outstanding requests made since Thursday 25 August are not yet available in Blackboard but will be processed as soon as possible.
An all staff/student email will be sent on Monday morning when the environment is officially live. You can use the system on Sunday 28 August during this at risk period, bearing in mind that some staff access requests have yet to be activated.
Recent Module Access Requests
We will be moving all access and content requests to the new Module Manager application - to coincide with the switch-over to Blackboard Managed Hosting. The old Module Access Request System will be deactivated. The new Module Manager is available at: http://addl.ulster.ac.uk/modulemanager .
Updated ShareStream Video Tools
An introduction to ShareStream and instructions for using the ShareStream Pick-n-Play and Mash-up tool are available on our page
Blackboard Learn Knowledge Base
This is the home of the Blackboard Learn Support wiki space. It is a support area detailing common Blackboard issues and solutions, as well as guides to help staff and students get the most from Blackboard. All current topics are listed in the panel on the left hand side of the screen. The main wiki sections are also linked to at the top of the screen.
Recently updated content
2. Check that your browser is compatible with Blackboard Learn 9.1, Select Browser Checker
4. Staff should use the Module Access Request system to request access to a module, migrate content between modules or request a Support Area.
5. If your module contains ShareStream videos you will need to migrate these. Full instructions are available on our Migrating Share Media Assets page.
6. It is important that new and returning students sucessfully complete their Online Enrolment, only registered students (status RE) will gain access to University Ulster systems (Blackboard Learn, Portal, e-mail).