Blackboard Support Announcement
New Service Status
Updated Error when trying to download assignment feedback files
There is a known Blackboard issue when instructors attach files that contain spaces as feedback to Blackboard assignments.
Updated ShareStream Video Tools
An introduction to ShareStream and instructions for using the ShareStream Pick-n-Play and Mash-up tool are available on our page
Blackboard Learn Knowledge Base
This is the home of the Blackboard Learn Support wiki space. It is a support area detailing common Blackboard issues and solutions, as well as guides to help staff and students get the most from Blackboard. All current topics are listed in the panel on the left hand side of the screen. The main wiki sections are also linked to at the top of the screen.
Recently updated content
2. Check that your browser is compatible with Blackboard Learn 9.1, Select Browser Checker.
4. Staff should use the Module Access Request system to request access to a module, migrate content between modules or request a Support Area.
5. It is important that new and returning students sucessfully complete their Online Enrolment, only registered students (status RE) will gain access to University Ulster systems (Blackboard Learn, Portal, e-mail).