When uploading a PowerPoint file to a classic Collaborate session, on a Mac with Office 2016 installed, PowerPoint prompts the user to grant permissions to the file in a temporary “/var/folders/...” location on the Mac.
Description of Issue
When attempting to upload the PowerPoint to Collaborate Classic a Grant File Access window is displayed with the message:
"Additional permissions are required to access the following files: /var/folders/…:”
This prompt is expected due to Microsoft tightening up Office security on the Mac. If the user doesn't grant permission then the following message is displayed in Collaborate:
"Failure to call PowerPoint to process presentation".
To resolve this issue, grant permissions using the Grant File Access window and the file will be uploaded to the session:
- Highlight the filename by clicking on it
- Usee the Select… button on the Grant File Access window to grant permissions to the file in the temporary location.